About frank

So who's frank?

Frank isn’t just our name — it’s our philosophy. We built this company on a simple principle: be frank. With clients, partners, and each other. It’s how we do business and how we earn trust.

What Makes Us Different Than Most?

At Frank, we pride ourselves on keeping things simple and stress-free for our customers. From day one, our guiding principle has been: “What would we want if we were in your shoes?” That mindset continues to shape everything we do — and since it’s working, we’re sticking with it.

Everything we offer is designed with one goal in mind: to make your life easier. We invite you to experience the difference between a company that only looks out for itself and one that truly puts people first.

The Frank Guarantee

Frank offers a simple and transparent 100% guarantee on all of our reports.*
We dont get paid unless you do.

The Frank Promise

At Frank, our customers are the foundation of everything we do. You're the reason we exist — and your satisfaction is what drives us forward.

We’re committed to putting your best interests first, every step of the way. From start to finish, we’ll do everything in our power to make your experience as smooth, honest, and supportive as possible.

If at any point you feel we’re not meeting — or exceeding — those expectations, we urge you to contact our management team directly. We’ll make it right. That’s our promise.

How Much you might be asking?

That’s not always a simple answer — a lot of factors go into determining the difference between your vehicle’s pre-loss value and its value after repairs. But that’s exactly where we come in.

With over 10 years of experience in the insurance industry, our licensed appraisers know what it takes to create a diminished value report tailored specifically to your claim. We’ll also submit the report and negotiate directly with the insurance company on your behalf — making sure they hear it Frankly: they owe you.

To keep things as simple and stress-free as possible, we back every report with a no-risk guarantee you can read about below. Because at the end of the day, we’re here to help our customers — not take advantage of them.
Lets BE frank

What Our Customers Say



helped me recover over $2k in diminished value. Don't let the insurance companies take advantage of you, contact...Frank and let him help you out!...I couldn't ask for a better experience through such a tough time


Lino Morales
Actual Customer
I had a great experience with Frank Report... Michael guided me through everything, step by step. He was kind, patient, and clearly knew what steps are required. He explained things simply, kept me updated, and even followed up with the insurance company for me. I didn’t have to deal with any stress or back-and-forth.
Ipei Chen
Actual Customer


Our experience was seamless. From start to finish we were kept informed of the progress of our claim. We received our money on time and the whole process went quickly. We highly recommend Frank Reports.


Diane Combs
Actual Customer
* Frank Guarantee Exclusion - if you cancel your service agreement with us after we have already completed your diminished value report, a flat fee of $299 will automatically be billed / charged.

Have a question for us ?

Fill in the question box below and a member of our team will get back to you as soon as possible.
Follow us:
  • 7901 4th St N Suite 23977
    St. Petersburg, FL, 33702
  • +1 813-576-2163
  • Claims@welovefrank.com
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